Support

Contact

Before you email, please include

• Your device model and OS version (e.g., iPhone 15, iOS 18.2).
• App version (Settings → About).
• A short description of what you did, what you expected, and what happened.
• A screenshot if possible.

Frequently asked questions

How do I cancel my subscription?

Subscriptions are billed through Apple or Google. Cancel any time:

• iOS: Settings → your name → Subscriptions → Munat.
• Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Munat.

How do I restore a purchase on a new device?

Sign in with the same account, open the pricing screen, and tap Restore Purchases.

How do I delete my account?

Open the app → Settings → Account → Delete Account. Your data is removed within 30 days except where law requires us to keep minimal records.

How do I export my data?

Email privacy@munat.app from the address on your account. We'll send you a machine-readable export within 30 days.

Is my data synced across devices?

Yes, when you are signed in. If you use Guest mode, your data is stored only on that device and is not backed up to the cloud.

Why was my food-recognition suggestion wrong?

AI suggestions are best-effort. You can always correct the product or type the name manually. Please do not rely on the app alone to judge food safety. Use your senses and local food-safety guidance.

I found a security issue.

Thank you. Please email security@munat.app with details. Do not publicly disclose until we have had a reasonable chance to fix.